Privacy Policy

This policy explains how information may be collected and used when customers browse the BRATVA website, create an account, place an order, contact support or interact with our services.

Information We Collect

Depending on the interaction, this may include name, phone number, email address, billing and shipping address, order information, device/browser information and communications with customer support.

How We Use Information

Information may be used to process orders, deliver products, provide support, prevent fraud, improve the website, comply with legal obligations and communicate service-related information.

Payments

Payments are processed by authorised payment-service providers. We do not intentionally store complete card credentials on our website.

Sharing

Information may be shared with service providers such as payment processors, logistics partners, hosting providers and professional advisers where reasonably required to operate the business or comply with law.

Your Choices

Customers may contact us regarding access, correction or other applicable privacy requests using the details on the Contact Us page.